Privacy Policy

Last updated: 6 September 2026

This policy describes how Pugyo Hub collects and uses information on https://pugyohub.com and the Pugyo Hub mobile apps.

Contact: pugyonepal@gmail.com · +61 466 043 111

Who this is for

Pugyo Hub is restaurant order management software for restaurant owners and staff. It is not a consumer food-ordering marketplace.

Information we collect

Account: name, email, phone, hashed password, restaurant name and address.
Orders: order details, customer names and phones you enter, menu, inventory, delivery, staff roles.
Payments: plan and billing status. Card/wallet payments go through Stripe, eSewa, or Khalti. We do not store full card numbers.
Device/logs: IP, approximate location for NPR/AUD/USD pricing, app/browser version.
Notifications: staff order alerts. We do not use the Google advertising ID for ads.

How we use information

To run your restaurant account, show live orders, take subscription payments, send operational email, and keep the service secure. We do not sell personal information and do not show third-party ads in the app.

Sharing

Only with payment providers, hosting for pugyohub.com, staff you invite, and authorities if required by law.

Retention and contact

We keep records while you use Pugyo Hub. Email pugyonepal@gmail.com to request deletion.